Online retail is growing rapidly. At a staggering rate of 70% for the coming two years actually. The tougher and tougher competition make the customer service level drasticly more important. SalesByte supply a platform that enable the online retail businesses to provide a higher service level while not spending more time then today. This lead to more sales.
SalesByte is a cloud service that create a real time and virtual sales desk between the sales representant and the customer during commucation by e.g. phone or chat. SalesByte allow the customer to after the conversation get back to the information, at any time, to make the recommended purchase. SalesByte increase the possibility for the customer to make the right buy. But wait, it´s not only for online retail. Why not use is to follow up on physical store visits?